Dear customers,

   Thank you for choosing Crystal Online (COL).
   We are pleased to be able to offer all our Internet customers specially discounted rates to over 230 countries worldwide.
   Our rates include packaging, transportation and standard insurance coverage.
   If you need more information or require any other service please contact your BOHEMIA CRYSTAL PALACE (COL) representative by email at: sales@crystal-treasury.com  


Determining Shipping Cost (Surface mail)

   To determine the cost of having your items shipped to you by COL, simply determine which Tariff Zone the order is to be shipped to, then consult the Rate Chart. Please note also the Declared Value Charge, and the way that we determine the Currency Conversion Rate.

   Before any orders are accepted by our computers, you will be shown the exact cost of shipping, separate from the cost of your items. You will also be shown a grand total cost, which will be converted to US Dollars for your convenience.

Tariff Zone and Rate Chart - Surface

Weight
Kg		 Zone 1
US $		 Zone 2
US $		 Zone 3
US $		 Zone 4
US $		 Zone 5
US $		 Zone 6
US $		 Zone 7
US $		 Zone 8
US $		 Zone 9
US $		 Zone 10
US $
126.5747.9966.4253.6669.0556.0840.5950.4146.2664.01
228.4650.9370.3159.7574.6162.949.4157.8654.5678.39
330.3553.6674.2565.980.2869.6858.0765.1663.0192.62
432.2456.7178.1371.8385.6976.567.0572.7271.2107.11
534.1359.5482.0277.9791.3183.2875.8280.1379.6121.45
636.0262.4385.9584.0196.8890.184.5987.4887.9135.78
737.9165.3289.8490.05102.3996.9393.4194.9396.25150.12
839.868.2193.7896.09107.95103.7102.23102.39104.54164.51
941.6970.8397.66102.44113.94110.63110.63109113.42178.68
1043.5873.72101.55108.48119.45117.46119.45116.3121.71193.07
1145.4776.61105.49114.68125.12124.23128.17123.6130.17207.4
1247.3679.5109.37120.77130.74131.06136.94130.95138.51221.79
1349.2582.44113.31126.86136.31137.88145.71138.25146.92236.18
1451.1485.32117.2133141.93144.66154.48145.55155.32250.51
1553.0388.21121.08139.09147.55151.48163.24152.85163.67264.9
1654.9291.1125.02145.23153.16158.26171.96160.15172.07279.23
1756.8193.99128.91151.33158.73165.08180.73167.5180.41293.62
1858.796.93132.84157.42164.35171.91189.5174.8188.82308.01
1960.5999.55136.73163.19169.97178.84198.21182.2197.32322.24
2062.48102.34140.61169.49175.58185.61206.98189.55205.67336.47
2164.37105.22144.55175.53181.15192.44215.8196.85214.12350.85
2266.26108.06148.44181.73186.82199.21224.57204.15222.53365.19
2368.15110.9152.38187.77192.39206.04233.34211.45230.93379.52
2470.04113.73156.26193.96198212.86242.11218.75239.33393.91
2571.93116.57160.15200.05203.62219.64250.88226.1247.73408.19
2673.83119.4164.09206.25209.24226.46259.7233.39256.13422.58
2775.72122.24167.97212.39214.81233.24268.47240.69264.53436.91
2877.61125.07171.91218.54220.43240.06277.24247.99272.93451.25
2979.5127.86175.79224.63226.04246.89286.01255.29281.33465.58
3081.39130.74179.68230.77231.66253.66294.78262.64289.73479.97


Determining Shipping Cost (Air mail)

   To determine the cost of having your items shipped to you by COL, simply determine which Tariff Zone the order is to be shipped to, then consult the Rate Chart. Please note also the Declared Value Charge, and the way that we determine the Currency Conversion Rate.

   Before any orders are accepted by our computers, you will be shown the exact cost of shipping, separate from the cost of your items. You will also be shown a grand total cost, which will be converted to US Dollars for your convenience.

Tariff Zone and Rate Chart - Air

Weight
Kg		 Zone 51 Zone 52 Zone 53 Zone 54 Zone 55 Zone 56 Zone 57 Zone 58 Zone 59 Zone 60
161.9171.6784.5968.7881.678.8761.5995.3102.34118.93
266.6878.249080.9791.47102.3489.21132.48147.81175.9
371.5184.7595.4693.04101.34125.75116.83169.65193.33232.87
476.2991.31100.92105.17111.26149.23144.39206.88238.8289.89
581.0797.82106.33117.3121.13172.75172.01244.05284.27346.86
685.85104.38111.74129.48131.06196.17199.63281.28329.8403.83
790.63110.95117.14141.61140.93219.64227.25318.46375.27460.86
895.46117.51122.55153.69150.85243.11254.87355.63420.79517.83
9100.24124.02128.01165.82160.78266.58282.44392.86466.26574.8
10105.01130.53133.47178170.65290.05310.06430.03511.74631.77
11109.79137.1138.88190.13180.52313.47337.62467.21557.26688.79
12114.57143.66144.29202.26190.39336.99365.29504.38602.73745.76
13119.4150.22149.7214.33200.32360.41392.86541.56648.25802.73
14124.18156.79155.16226.52210.24383.88420.48578.79693.73859.75
15128.96163.3160.57238.65220.11407.35448.1615.96739.2916.67
16133.74169.81166.03250.77230.03430.82475.66653.19784.72973.69
17138.51176.37171.44262.9239.91454.29503.33690.36830.191030.72
18143.34182.94176.84275.03249.83477.71530.9727.54875.721087.63
19148.12189.5182.31287.16259.7501.23558.52764.77921.191144.66
20152.9196.01187.71299.29269.57524.7586.09801.94966.661201.63
21157.68202.57193.12311.42279.5548.12613.7839.171012.181258.6
22162.46209.08198.58323.55289.37571.59641.32876.351057.651315.62
23167.29215.65203.99335.68299.29595.06668.94913.521103.181372.59
24172.07222.21209.45347.81309.22618.54696.56950.71148.651429.56
25176.84228.72214.86359.94319.09642.01724.13987.871194.121486.53
26181.62235.28220.27372.07329.01665.48751.751025.11239.641543.55
27186.4241.85225.68384.25338.88688.95779.361062.271285.111600.53
28191.23248.36231.14396.32348.75712.37806.981099.451330.641657.5
29196.01254.92236.6408.45358.68735.84834.551136.681376.111714.52
30200.79261.43242.01420.58368.55759.36862.171173.851421.581771.49


Broken Items

   If your glasses arrived broken, you need to send pictures of the broken items to Crystal Online, Bezrucova 15, 418 01 Bilina, Czech Republic and contact the sales department via email at sales@crystal-treasury.com

Shipping Method

Surface mail - travels by land and sea routes.

Shipping Time

Surface Mail 6 - 8 weeks
Air Mail 2 - 3 weeks

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