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Hi, I previously order glasses from you, Order confirmation No. 2017000205. Amongst others, I ordered 330ml Beer Glasses. When the beer glasses arrived here in South Africa, I discovered that they were only 250ml, not nearly big enough to take a can of beer. I noticed it still states 330ml on your web site. I now sit with beer glasses of 250ml I cannot use and I paid 112.50USD for that. :-( Deon Maritz
D. M.
Our answer:
Yes, I understand. All is hand-made, mouth-blown, and you never know how much crystal is the glassmaker use, how much air is he going to blow in it and thus even such difference can happen. Your glasses must me more thick-walled nad heavier...
I was happy to find this website with prices in USD and good prices. I cannot comment on delivery or quality until I receive the merchandise. I was disappointed that an email I sent to sales@... did not get answered. I had questions about the size of a couple items. It would be helpful to have that information on the web page, such as length of chain on a necklace or size of a pendant. It's pretty hard to tell from looking at pictures. Thank you!
K. W.
Our answer:
I am sorry you did not receive your answer. We wrote you that your necklaces are 17.7 inches long and that size of the pendant is 1 inch. Did resend the e-mail again today...
Beautiful pieces of crystals and excellent wrapping thank you .
m. y. .
Beautiful pieces of crystals and excellent wrapping thank you .
m. y. .
It is a good site.
H. G.
Excellent products!
Impressed with the variety of hard to find Czech gifts
Thanks so much Mr. Kocandrle. Great shipping, wonderful crystal and porcelain. I just can recommend it to all my friends and colleagues. Im sure I will order again in future .I look forward for this perfect communication with the company. All the best .With kind regards M.O.
O. M.